Factory Car Stereo Repair

"Let's keep it original"


 (This site was last updated 5/21/2014)

 "Why is keeping it factory the best?"
(or at least a very good idea!)
Shouldn't I just buy a used one?

Many "How To Send" type questions are answered on our Send In Form  (Take a quick look)          Tech help is offered at Email A Tech


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The following problems are almost 100% of the time in the changer itself and not a wiring or other issue. Even though we clean them during the servicing, that's never the main issue with these changers. 

  • Radio Says "DISC ERROR" when try to go to CD
  • Says "NO DISC" when there is one in that position
  • Won't switch to CD Changer at all (Just AM/FM)
  • Skipping or Pausing of CD being played
  • Won't eject cartridge
  • Not reading CD but will load and eject OK
  • Only plays some discs
  • Other problems (E-Mail us with specifics)

Easy steps for the repair.

1. Verify that the problem is with the changer itself. Email a tech if you have questions about it.
2. Review the estimate info here.
3. Remove it or have someone remove it for you.
4. Print off the Send in form to enclose with the changer (all info needed is on the form, address, email, etc.)
5. Wrap it good with some bubble-wrap to protect.
6. All the carriers deliver here (UPS, USPS, FedEx, etc.) Allow under 1 week for the repair, we'll contact you if need a few days longer for parts ordering.

Note: We don't need the cartridge, CD's, or brackets but what ever you send in, all will be kept together and returned.


Removal Instructions:

While there are many different mounts used to hold these changers in place the basic idea is that once the 2 - 4 screws that hold them in are removed, they simply unplug right from the changer box. Some have the connectors about 12 inches down the cable from the box if you see that they don't unplug at the changer. 

Many of these units are held in the trunk by two screws that can be easily seen above the player. Once unscrewed, the changer will slide forward off the mounting bracket and it has a connector on the black wire about 10 inches from the unit that you can unplug and another wire that unplugs.

On the 740i: When changer is mounted in vertical position, on the left side of the trunk. If you can not get to the screws that hold the changer to the gold mounting bracket, it is best to unbolt the 3 bolts on the changers gold metal bracket from the body of the trunk and bring out the changer and the gold bracket all at once.

Feedback from BMW customers

UPS delivered my repaired CD player yesterday and I re-installed it today.  It works great -- good as new, if not better.  Just wanted to thank you for the excellent service you and your team provided.  It's refreshing to know there are companies like yours still around, doing good work at fair prices. Best regards and best wishes for continued success.  If ever I can help you with an endorsement or reference, please don't hesitate to ask.  Larry  Scottsdale, AZ  1997 BMW 540i
The radio works great.......I think it works better than it ever did....good work. Peter 
Thanks for getting my radio fixed in such quick order.  I had forgotten how much a radio added to the pleasure of driving.  I had really gotten tired of talking to myself on the way to work and back.  Keep up the good work and I'll share your site with those I come across in need such as this. Tom  95 BMW 530i
Just wanted to drop you a quick note to let you know that my CD changer is working beautifully. Thanks for you quick service! It's also reassuring to know that your work carries a 12 month warranty. I'm glad to know about you guys. My head unit may need some work soon as the rear left channel cuts out and has static when turning volume knob. For now, I just thump or turn the volume knob a bit and it works...for a while. Thanks again, Evan
Finally had time to install the changer in the car today. It works great! Thanks for your excellent service. Alan  1994 BMW 525i Wagon cd changer repair
I've yet to be disappointed. Quick service; reliable delivery. As long as I keep my '89 BMW 325iC, I'll use Willman's. Jack - Fort Myers '89 BMW 325iC
I just received my repaired cd changer that I'd sent to you only a week ago from PA. I've installed the unit and it's working great. The BMW dealership where we take our car wanted $175. just to remove the changer and then send for repairs. Glad I found you on the internet. We hadn't used the changer in nearly a year because we didn't want to spend too much to get it repaired. I can't thank you enough for your work. Not only were the repairs affordable but your speedy return of our cd changer was quite extraordinary. Thanks so much. Sincerely, Ken -  Alburtis, PA  95 BMW 325ic
I got the CD changer back today. It works great! Thanks for your quick turn-around! It was a pleasure doing business with you. Thanks, Ian    St. Louis, MO  1994 BMW 325 ic 6 Disc CD Changer


Additional feedback from various customers



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WOW!!! Thanks for being so quick. You are a very respectable business and that is hard to find these days - especially over the internet.  Please know that if we ever need service for our other car's stereo, you will be the first we look to. Sincerely, Maria  Illinois  1994 BMW 740i 6 Disc Changer
Everybody's had that "too good to be true" notion about offers, deals and "come-ons," especially on the internet. Well...Willman's is most assuredly NOT too good to be true; they are true and they are good. I was impressed from start to finish when I entrusted my 10-year-old factory-installed automobile CD Changer to their care to diagnose and remedy, following 3 years of non-use because I couldn't find anyone to repair it within reasonable cost, and with such ease and dispatch. I found the answer in Willman's. I e-mailed and spoke personally to Daryl Willman on several occasions, who made himself available for consultation and step-by-step progress. The fixed-price estimate is rarely seen these days, and pre-approval for over-runs provides customer control at every stage. I will not hesitate to recommend Willman's to anyone requiring expert analysis and service. Thank you!! Chris  Pensacola, FL 1992 BMW 325i 
First off I'd like to thank you and the great people at Willman's Electronics for the superb customer service and help dealing with my problem. I was greatly impressed that you spent the time to check out my unit and not charge me labor, for which I would have expected to pay. Having pulled the unit and now replacing it back in the car, I can say that it shouldn't take more that half an hour to pull or replace the radio.

You were right that there was nothing wrong with the unit, the problem was a 15 amp fuse in slot 22 of the fuse box next to the steering column. I know I checked all the fuses once before, but somehow missed that one. Again your great service is appreciated. Regards, Will - Wisconsin   95 Nissan Maxima

Thank you for the prompt email reply and the great information. My stereo is on the way to you via UPS. I will give you the tracking number if you need it. Please let me know when it arrives and what you find out about what is wrong with it. If you need any information at all just email me and I will get back to you very quickly. By the way I had emailed over a dozen other online repair shops and choose you because you sounded the most honest of them all. Thanks, Mark

Thank you for the great service, the unit works just like new. I really appreciate your excellent work and very reasonable rate. You are top notch and if there is anyone that I know in need of your service I will definitely recommend your service to him or her. Thanks, Mark 

I just wanted to thank you for the great service. The quality and speed of your work is impressive. Thanks very much! Ron Albany NY  '89 Nissan Maxima Bose' Speaker Amp Rebuild 
1991   Infiniti  Q45  4Dr  Received my rebuilt Bose speakers. Wow! What a difference. Can't say enough about your service. It's great to finally have great sound in my auto again. Didn't know how bad my speakers were until I installed the rebuilt ones. Thanks Again!!  Butch    Franklin, TN
I had been driving around town without a radio for months because I changed the battery in my Acura 2.5TL and did not know the security code. Thanks to your tips, I was able to find the code and save 85 bucks!!!!! Thanks again. James
Thank you for the prompt email reply and the great information. My stereo is on the way to you via UPS. I will give you the tracking number if you need it. Please let me know when it arrives and what you find out about what is wrong with it. If you need any information at all just email me and I will get back to you very quickly. By the way I had emailed over a dozen other online repair shops and choose you because you sounded the most honest of them all. Thanks, Mark